My Keyboard and/or Mouse Is Not Working
Is your keyboard/mouse wired? * Yes It's wired: Check that the device's USB Connection is Completely plugged in (unplug and re-plug the device). Make sure you do not have a second keyboard/mouse plugged in. Restart your computer. Try a different keyboard/mouse if accessible. Submit a ticket if above d…
My Bluetooth Device Is Not Working (Troubleshooting)
Is the device turned on? * If the device is off: Make sure the On/Off Switch is turned to ON Replace the batteries Restart pc Submit a ticket if the above steps did not work. * If the device is on but nothing is inputting on the screen: Perform a UEFI Hard Reboot If that doesn't work: Type "Find an…
