Transferring Phone Calls
1. Press either Transfer button. 2. Dial the desired number you want the call to be transferred to (or press the speed dial button if it's assigned). Then press either transfer button again. Note: If you are going to transfer to a Long distance number then you still have to put in your Long Distance Cod…
Troubleshooting ePhones
If your phone shows an error message of "SIP registered failed", can't dial out, or is not receiving phone calls unplug the Ethernet cable from the LAN port on the back of your phone wait about 5 seconds and plug it back. You'll know if you unplugged the right cable if your screen is black. Wait until it comes bac…
Long Distance Calling
1. Dial the desired number make sure you include the +1 2. You will then here a buzzing come from the phone, indication for your long distance code. For HRA: Dial your department ID EX: 011, 022, etc. For DD: Dial your extension EX: 4111, 4160, etc. 3. Press "#" or just wait and it will call your dial…
CS540 Headset
BONUS: To enable "Ring from headset" on your ESI phone, go to Menu ---> Features ---> Ring from headset. For more information watch the following video:
ESI eMobile App
1. Go to the App Store (Iphone) or go to the Play Store (Android) and download the ESI eMobile App 2. Open the app and go to "Custom Settings" 3a. For HRA insert the following: 3b. For DD insert the following: 3c: Clay County: Line 3: 63.135.182.92 3d: Jackson County: Line 3: 63.135.182.1…
