For Ecolane Password resets: 

If you ever receive this message for Changing your Citrix Receiver Password:

Please take a look at the following steps.

1. Go to Routematch.cloud.com and sign in.

2. Click on your profile in the top right-hand corner then click "Account Settings".

​3. Click "Security & Sign-in" Insert your current password and then your new password.

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4. Click "Save"